Welcome to this edition of the NowInfinity FAQ newsletter. The topics covered in this edition will assist with commonly asked questions in the last month.
Australia’s AML/CTF regime is expanding under tranche 2: To support your preparation for tranche 2, we’re launching our Identity and Verification (ID&V) solution in NowInfinity. Designed to enable you to capture and verify client identities efficiently, and securely retain required records.
Updating Corporate Shareholder Signatory Names - Refer to this article for instructions on how to permanently update the Authorised Signatory when creating Companies with Corporate Shareholders.
Filtering recipients of Outgoing Correspondence - If you need to check communications sent to a certain email address through NowInfinity, refer to this guide.
Resending signing notifications for e-signing envelopes - View this article if, after sending a form for e-signing, you require to send another notification to the end-client.
Annual Statement showing 'Not Received' status - When the Annual Statement displays this status and the document requires to be generated, click here.
Documents missing from the Company Annual Statement - If the Annual Statement collaboration page is missing all documents, this can be generated by following this guide.