NowInfinity FAQs - April 2026

Welcome to this edition of the NowInfinity FAQ newsletter. The topics covered in this edition will assist with commonly asked questions in the last month.

Auto-generated Trust Distribution Resolution or Minutes - these will be accessible via the platform around mid-May, access article for further details.

How to add, edit or delete a user in your account - An access controller of the account can manage these settings by following this guide.

What is an Access Controller - An access controller can update the Portal and Product Settings for your account. For information on how access controllers can grant or remove access for other users, click here.

User permissions - NowInfinity offers settings for users to manage access levels across various sections of the platform. For user permission instructions, enter article.

Reset MFA Authentication – If the MFA code is not working, or is not being received, users with Access Controller permissions can reset the MFA Authentication.
 
Reset user password - If a user's login password has expired or has been forgotten, reset it by clicking here
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