NowInfinity FAQs - May 2026

Welcome to this edition of the NowInfinity FAQ newsletter. The topics covered in this edition will assist with commonly asked questions over the last month.

Identity and Verification is a new solution in NowInfinity that allows you to verify an individual’s identity. For more information about this feature and the different service types, access the guide here.

Opening an Institution Account via NowInfinity - For steps on how to open an Institution Account for existing entities or newly established entities click here.

Macquarie Cash Management Account and Accelerator Account - For information outlining the differences between these two account types, please refer to this article.

How to date a document when e-signing? A recent feature has been introduced that enables automatic dating for specific document types. For further details on this feature and sequential signing, please refer to the guide.

Enhancements to SMS Sender ID - Information regarding enhancements to SMS functionality, introduced to align with new Australian regulations taking effect on 1 July 2026, can be found in this guide.

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