How to filter through the recipients of outgoing correspondence

Question

How can I check on communications sent to a certain email address through NowInfinity?

Answer

Below are the steps needed to locate all outgoing correspondence to a specific email address. 

  1. Navigate to Menu Productivity > Outgoing Correspondence.
  2. Click on the magnifying glass in the "Recipient" column.

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  3. This will populate with all email addresses that have been recipients of outgoing emails from the NowInfinity portal. Click on the email address the communication history is required for. Once selected, press "Apply".
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    The list will now filter emails sent only to the selected email address as seen above. 

 

 

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