How to revert paper signing status?

Question

I have marked a form as paper signed in error, or have uploaded the wrong signed copy. How do I reverse this?

Answer

Note: These instruction are for reverting paper signing. To revert e-signing, you will need to void the signing envelope.

1. Navigate to the document or form:
   • Menu > Documents > Completed Document > open the appropriate document
   • Menu > Corporate Messenger > Companies > open the appropriate form
2. Select the "Paper Signing" bar within the Integrations list to expand the selection.
3. Select "Undo Signing"

Note:

• This is disabled within lodged forms.
• The previously uploaded signed copy will be deleted.