(Note: The guidance below relates to Corporate Messenger accounts with Managing Transactions module activated)
Question
When generating a Dividend Statement not all the Shareholders are showing. How do I list all the Shareholders?
Answer
The Dividend Statement will generate based on the Member Holding Balances table as of the Date of Declaration recorded with the Dividend Statement.
If the Date of Declaration is correct within the interview form, you will need to backdate the date recorded for the Shareholder:
- Navigate to the Main view of the Company Profile (Menu > Corporate Messenger > Companies > Company Profile)
- Edit the "Date of Entry" against the omitted Shareholder
- Navigate to the Share Summary view
- Expand the entry for the omitted Shareholder
- Select to edit the transaction
- Update the Transaction Date
- Select Save Changes
- Regenerate the Dividend Statement
Note: You can check which details will populate by updating the date listed against the Member Holding Balances. If a Shareholder's beneficial owner name was recently updated from Not Disclosed, when backdating the Dividend Statement the shareholding may still display Not Disclosed since this was the data reflected within the system at the time. Online Editor can be used to edit the beneficial owner name within the documents.