NowInfinity allows you to customise the outgoing email address for all outgoing email correspondence sent from your NowInfinity account. There are 3 options available for the outgoing email address. NowInfinity’s noreply@nowinfinity.com.au is the default outgoing email address, however we recommend customising this using the AWS (Amazon Web Services) Simple Email Service. The third option is SMTP (Simple Mail Transfer Protocol), this option requires your IT provider to configure these settings correctly.
Below is a list of articles relating to Email Settings as well as basic troubleshooting for email issues.
Please note, AWS is our recommended outgoing email option, as this option is a 'set and forget' set up. SMTP requires monitoring and updating whenever there are security settings or password updates with your mail server.
Customising the Outgoing Email Address
Recommended Outgoing Email Method
Customising the outgoing email address - SMTP (Simple Mail Transfer Protocol)
Customising the outgoing email address - AWS (Amazon Web Services)
Customising the outgoing email address - Default NowInfinity email
Customising the outgoing email address - Office 365
General Email Settings FAQs
Can we have more than one outgoing email address?
Basic Troubleshooting
How to check your SPF has been added correctly
How to check your SPF has been added correctly
If your question is not answered above, contact our Customer Service Team for further assistance.