How to resend failed emails

Question

How can I resend failed emails?

Answer

Failed emails can be resent via NowInfinity by navigating to Menu> Productivity> Outgoing Correspondence 

 

Outgoing Correspondence.png

Once in the Outgoing Correspondence page, resend the failed emails by clicking on the Resend button located under the Actions tab. 

These emails can be sent individually. 

Finalscreenshot.png

 

Note: Prior to resending failed emails, the email settings on your account will need to be checked by your IT person to confirm they are correctly configured.

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