Uploaded Cover Letter in incorrect order for Annual Statement document pack


We have uploaded our own customised cover letter in the portal, why is it appearing as the last document in the Annual Statements document pack? How can we ensure the cover letter shows as the first document in the document pack?


The system identifies the cover letter by its file name starting with "ASIC 480 Cover letter for Annual Statements" and moves the cover letter on the top automatically.
If you wish to have the cover letter appear as the first document, you will need to amend the file name when uploading the custom cover letter to appear as eg "ASIC 480 Cover letter for Annual Statements -  XYZ Cover Letter.docx".

Once this is done the custom cover letter should appear as the first document in the Annual Statement document pack.

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