Question
Why does a Company Profile have an "Officer Name Issue" error?
Answer
This error appears when the name on the profile appears to be incorrect in format. Format relates to the structure of the name.
If the Company is registered outside of NowInfinity and the current information does not meet the EDGE Protocol requirements, then a red "Officer Name Issue" banner will appear on the Company profile.
If the name format meets the requirements, the name discrepancy can be raised to ASIC on the agent's behalf by NowInfinity Support.
If the name does not meet the Edge requirements, the agent or end-client would need to contact ASIC directly to fix the name.
The below tables provide the name formats that are accepted and not accepted by EDGE for lodgements.
Note: Should you wish to register a Company, appoint a new Director or Shareholder with any of the below unaccepted formats you will need to lodge directly with ASIC.
Not Accepted by EDGE | ||||
| First name has two words | Eg. | First Name: First Name | Middle Name: Middle | Last Name: Last |
| First Name is a single letter | Eg. | First Name: F | Middle Name: Middle | Last Name: Last |
| Middle Name is a single letter | Eg. | First Name: First Name | Middle Name: M | Last Name: Last |
| Last name is a single letter | Eg. | First Name: First Name | Middle Name: Middle | Last Name: L |
| The full name has more than 3 given names Note: given names are the combined first and middle names | Eg. | First Name: First | Middle Name: Three Middle Names | Last Name: Last |
| Single name | Eg. | First Name: John | Middle Name: | Last Name: |
Accepted by EDGE | ||||
| Two letter Middle Name or Last Name | Eg. | First Name: First | Middle Name: Mi | Last Name: La |
| Two middle names or two last names | Eg. | First Name: First | Middle Name: Middle Name | Last Name: Last |
| Eg. | First Name: First | Middle Name: Middle | Last Name: Last Name | |
| Hyphens in names | Eg. | First Name: First-Name | Middle Name: Middle | Last Name: Last |
| Eg. | First Name: First | Middle Name: Middle-Name | Last Name: Last | |
| Eg. | First Name: First | Middle Name: Middle | Last Name: Last-Name | |
| Three last names | Eg. | First name: First | Middle Name: Middle | Last Name: Three Last Names |
| Initial within last name, if accompanied with another name | Eg. | First Name: First | Middle Name: Middle | Last Name: L Ast |
ASIC Validation Rules
The validation rules and character limits (max characters accepted for names in EDGE) applied to names by ASIC are as follows:
- Last name - mandatory, max length 30 characters
- First given name - mandatory, max length 20 characters
- Second given name - optional, max length 20 characters
- Third given name (which is considered as a middle name) - optional, max length 20 characters
ASIC accepts spaces in any of the above names, however EDGE protocol does not accept spaces in the first name. Therefore NowInfinity forms will not allow spaces in first name fields.
If the individual was appointed through ASIC, with a space in their first name, as there are limitations within EDGE when finding names if they have spaces, so from time to time, a lodgement may be rejected if the name can't be found in EDGE at a later stage, eg for a cessation or change of address of that Officer.
This feature is available in the following Document Interview forms:
Form 484 C1
Form 484 C2
Form 484 C3
484 Extended Form
Form 205A
Form 6010
Issue of Units
Transfer of Units
Register Standard Company
Form 362