Question
How can I manually refresh a Company's Profile page?
Answer
Data Downloads are used to refresh Company Profile's within NowInfinity with new data from ASIC. If you require any new changes made on the ASIC portal to appear in NowInfinity, you can click the two circling arrows button in the top right corner of the Company Profile to proceed with a manual refresh.
Alternatively, users can lodge a Form RA71 (Data download), as per the following steps below:
1. Open the Company Profile
2. Click on the 'Agent Services' tab at the top of the profile and select the Form RA71 - this form will help us capture any changes that happened outside Corporate Messenger.
3. Complete the form and select "Data Download". Once lodged successfully, the Company Profile and blue 'Company Refreshed' banner will be updated.
Manually refreshing multiple profiles
1. Navigate to Menu > Corporate Messenger > Companies
2. Select the Companies you wish to refresh
3. Select "Actions" > "Force Data Sync with ASIC"
4. Once lodged successfully, the Company Profile and blue 'Company Refreshed' banner will be updated.