How to use Knowledge Base


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NowInfinity has a strong and growing Knowledge Base, which makes it easier and quicker to find the information you need, at your own pace.

For a quick reference to the Knowledge Base when you are logged into NowInfinity, click on the "Help" button on the bottom right of your screen, and type in the subject you are wanting to know more about:

 

The full Knowledge Base can be accessed by clicking here via the NowInfinity website, alternatively it can be accessed through the Menu page, when you are logged into NowInfinity:

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Use the search bar to search for terms or phrases related to the subject. Article suggestions will be displayed and can be selected to view:

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Alternatively, every product has a related Category which can be selected, to view all related articles:

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From within an article, we encourage you to share articles you may like on social media:

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You can also help us build on our content, by giving the article thumbs up or thumbs down feedback:

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A list of related articles will display at the bottom of the page:

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If you still require assistance, you are welcome to submit a request on the main page of the Knowledge Base, and one of our team will assist you further:

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Alternatively, to start a live online chat with one of the team, navigate back to the NowInfinity platform and select "Help":

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