Welcome to NowInfinity

In this article, we will run through the most important items to get you started with NowInfinity.

Planning your move to NowInfinity

Congratulations on your decision to move to NowInfinity!

Before you get started, there are some steps that you can start thinking about that will ensure your onboarding experience is as smooth as possible.

Complete outstanding lodgements

Please ensure outstanding ASIC forms are lodged prior to connecting your ASIC EDGE to NowInfinity.
We will not be able to import your existing outstanding ASIC forms to NowInfinity. If you are unable to lodge the ASIC form at this time, you may recreate the ASIC form when you are connected with NowInfinity.

Login to NowInfinity

Login to NowInfinity via your welcome email. This will be sent to the primary contact provided on your subscription agreement.  If you do not receive the welcome email please email onboarding@nowinfinity.com.au

When logging in for the first time you will be prompted to set up your Two Factor Authentication (2FA).

You will have immediate access to our documents library. 

Prepare your ASIC EDGE details

In order to activate the Corporate Messenger service with NowInfinity, your Implementation Consultant will require your ASIC EDGE details to be saved in the ASIC Parameters of your NowInfinity account.

Note: Once your ASIC EDGE details are entered into NowInfinity and your ASIC import begins (syncing companies from ASIC to NowInfinity), we request that you remove your ASIC EDGE details from your previous corporate compliance software (if applicable). This is due to ASIC allowing only one corporate compliance software to access your ASIC EDGE at a time. 

If you don't have ASIC EDGE details, you will need to apply for these by completing this form.
You will need to print the form, sign it and email it to ASIC at agent.registration@asic.gov.au.

If you do have ASIC EDGE details, please ensure you have the following details ready to save to your NowInfinity account.

  • Let your Implementation Consultant know where you previously managed ASIC lodgements (e.g. CAS Desktop, CAS360, MYOB, ASIC portal) 
  • ASIC registered agent name
  • ASIC agent number
  • EDGE ID (the EDGE details are different from your login to ASIC edge portal. The EDGE ID login should start with the letter A followed by numbers i.e. A12345)
  • EDGE password

Note: once you have saved your ASIC EDGE credentials in your NowInfinity account, you may be required to reset your ASIC EDGE password. If required, see the following article for further information.

How to reset ASIC EDGE password

Maximising your time with your Implementation Consultant

Your Implementation Consultant will be with you during your implementation with NowInfinity. They will be the first point of contact with any issues you have during this time. In order to maximise this time, please consider the following:

  1. Register for the two NowInfinity training webinars here and ensure that this is rolled out to the rest of the team (if applicable). This will ensure that the queries you are raising are not basic issues that are covered in the modules, and more complex or best practice queries. You will have the ability to ask questions about any of the functionality

If you would prefer to watch recordings of the webinars, please request the latest recordings from your Implementation Consultant.

  1. Refer to Menu and select Health Center (NEW) and run through each area to commence your set-up. What is the Health Center?
  2. Self-help as much as possible. The more familiar you are with the system the easier it will be to learn how to efficiently utilise NowInfinity.
  3. Complete any required tasks prior to your meetings. This will reduce time spent on administrative tasks and allow the Implementation Consultant to focus on more value-add topics. 



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request