How can I order a hardcopy of a document?
NEW: With our October release we have introduced a new Presentation page in the Interview form which allows you to order hard copies of all documents.
The Presentation page provides you with two options when ordering a hard copy of a document:
- Slimline - a Slimline presentation folder for easier filing, containing two hard copies of the documents.
- Hard Copy - a high-quality binder containing three hard copies of the documents.
Here is what they look like:
1. Slimline: a Blue slim cardboard folder for holding documents with the NowInfinity Logo on it
2. Hard copy: a Black hard 2 ring binder and includes a set of Tabs for Company, Trust or Super Funds (depending on the product ordered) for filing documents. It has the NowInfinity Logo on the spine and a pocket on the spine where a Name Tag for the order is inserted.
Steps for ordering a hard copy
- Go to the Interview form > Presentation page
- Click the radio button for Slimline or Hard Copy in the Presentation page - you will be routed to the payment page to pay for the hard copy
- Confirm the following details:
- the Recipient's name
- Delivery address - to enter another address click on the "Find address" hyperlink
- Click "Next Step" to proceed with the form
- Click "Complete"
Note: You should ensure all the details are correct before submitting the order confirmation. Additional charges will apply if changes are made after the documents have been printed.
What does it cost?
The table below outlines the cost (GST inclusive).
|Presentation Type||Trust Deed Document||Company Registration Document|
The total amount due is inclusive of the Slimline/ Hard copy as well as the fees for the additional spare documents(if applicable).
Expected Delivery timeframes
Both Slimline and Hard copies will be sent using StarTrack courier services. Once we finalise your order, you can expect the document(s) to arrive within the next 24-48 business hours, between 9am to 5pm.
For company registration documents, the Form 201 is not included in the Slimline or Hard copy presentation folders.
If you have not selected the option to order a hard copy while completing the document:
You can just use the Amend Documents button to go back to the interview form and complete the order in the presentation tab. Once the form is complete it, just press the Complete button and you will be routed to the payment page to pay the fee.
Please feel free to contact Support on 1300 851 057 or email firstname.lastname@example.org.
For PAYG and Per Entity Clients
You will need to contact the Support team who can change the stage in CRM from Delivered to Draft. You will then be able to go back to the interview form and complete the order in the presentation tab.