Why is the status blank under recent documents for Annual Statements?

Question

Why is the status blank under recent documents for Annual Statements?

Answer

The status field will only show as 'signed' if the statement has been signed electronically via 'Please Sign' or 'DocuSign'.

Where a statement has the status of "Received", "Sent", "Mark as Sent" or "Mark as Signed", the field will remain blank.

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