Question
Why is an Annual Statement appearing in the Arriving Soon tab? How can I re-issue an Annual Statement?
Answer
The Annual Statement can take one to three business days to come through into NowInfinity after the Received Date has passed. If it is past this time and still has not arrived, you can send a request to ASIC to re-issue the statement. The below process can also be followed should you wish to obtain a copy of the ASIC Invoice after remerging an Annual Statement.
- Navigate to Menu > Corporate Messenger > Companies > search the Company
- Open the Company Profile
- Select the form RA71 under Agent Services
- Select "Re-Issue Annual Statement of Details", and click Complete
The statement should arrive shortly after the form RA71 is lodged.