How can I keep a record of all communications sent from Corporate Messenger to my clients?

All previous communications (including emails and text messages) can be found under Menu > Outgoing Correspondence.

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Additionally, you can choose to be cc’d on all correspondence going out to clients.

Simply fill in the ‘send a copy of all emails to’ field in Menu > Portal Settings > Email Settings.

Note: in order to action this, you will need to enable SMTP or AWS Simple Email Service.  

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