Connecting to Xero Practice Manager

The benefits of connecting the two platforms:

  • All documents and entities created on NowInfinity can be copied to XPM.
  • Existing data from XPM can be imported and utilised in NowInfinity.
  • Changes to company details made with Corporate Messenger will update in XPM.
  • Generating discrepancies reports.
  • Adding NowInfinity’s job templates into your XPM. (To use this feature please contact support at

Step A: Connecting the platforms

Navigate to Menu > Portal Settings > Xero



Please note: If you are using both Xero Practice Manager and Xero HQ, please start by connecting Xero Practice Manager first.

Click Connect below Xero Practice Manager.

You will be automatically redirected to XPM to enter your Xero credentials. 


Note: Full admin rights are needed. 


Step B: Ensure the labelling below is the same as the labelling in XPM


To verify the labelling in XPM, login to XPM.

Click on Business > Settings > Client Settings

Note: You need to have full admin access to be able to see the client settings on XPM.


Go back to the NowInfinity Portal, complete the fields and click Save.


Step C: Click Sync Data and generate the discrepancy report

This step enables the synchronisation of data between NowInfinity and XPM. It also creates a comparison report which will identify discrepancies between the two platforms.

By identifying these discrepancies and resolving them, it will help you to work between your two platforms with ease.

Click on Sync Data:


The following pop up will appear. Click on Run to start the sync.


Please note: it may take a couple of minutes to generate the report. You can continue navigating on NowInfinity website. You will receive the following notification when the sync is finalised:


Once generated, the report is available to download in the Xero section of your Portal Settings.  


Is there an option to add more business structures?

Yes, you can add more than one business structure. There needs to be a comma used to separate the business structures. However, when you push through data to XPM from NowInfinity, the system will use the first inputted business structure. 

  • Eg. If you entered Trust, Estate, Discretionary Trust as the business structure for the Trust section, when you push through trust information from NowInfinity to XPM, the Trust Profile in XPM will be under Trust as the business structure.




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