Live webinar Training FAQ's


I have paid for the course but I haven’t received the webinar details

A: The webinar link with calendar invite will be provided to you separately closer to the webinar date.  Please also be mindful to check your junk/spam folders should you not receive the invite to your inbox.


I have paid for the course but for reasons, I now require a refund

A: The refund process is handled by Eventbrite.  According to its refund policy you can be refunded up to one day before the event however, Eventbrite's fee is nonrefundable.


I tried to register for the July webinar but it is already full

A: Thank you for letting us know. Due to its interactive nature, we’ve designed the course to not exceed 80 attendees per session to ensure quality of delivery. 

The next available webinar dates are:

  • Wednesday, 21 September 2022 11:00 AM
  • Wednesday, 12 October 2022 11:00 AM
  • Wednesday, 9 November 2022 11:00 AM

These sessions are now available on the Class Limited Eventbrite page which  can be accesses here.


Can I get a copy of the recording/presentation

A: The session is not recorded however, a copy of the presentation will be provided after the session to all registered attendees.

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