Our firm is changing its address, where should I change these details in NowInfinity?

Question

Our firm is changing its address. Where should we update the address in NowInfinity?

Answer

When changing the address of your firm, your team may wish to do the following or change the following areas.

  • Email our Accounts Team (accounts@nowinfinity.com.au) to update your details for billing and documents invoices.
  • Portal Settings:
    • Account Settings > Primary Address and Postal Address
    • Available Logos (if using customer footer text)
    • User Management > Relevant user (if the address is saved to the user’s profile)
    • Electronic Signing > Email Templates (if the address is saved in the body of the email template)
  • Product Settings:
    • ASIC Agent Address (you may also need to inform ASIC of the change via Form RA01)
    • Cover Letter > Update cover letter templates (if the address is saved in the cover letter template/s)
    • Email Settings > Email Templates (if the address is saved in the body of the email template)
  • Companies:
    • Corporate Messenger > Companies > Create Form 484 (change of address) for relevant companies using the Bundle Changes feature (How to use bundle changes)
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