For more information, please refer to the instructions below:
If you sent the annual statement via docusign, the signing status will automatically update to 'Signed' when signing process is completed.
If sent via email or download eml (outlook) a confirm signing button will appear for you to manually confirm when the documentation has been signed and upload the signed documents.
After signing is confirmed the annual statement is marked as ‘Paper signed’ and uploaded files are added to the list of documents found in the documentation page.